Email support
The fastest way to reach us is by email. Tell us your device and iOS version, and describe what happened — a screenshot helps. support@aftererg.app
Connecting your Concept2 logbook
Open aftererg and choose to connect your logbook. You sign in through Concept2 and grant aftererg access to read your workouts. Finished captures are sent only when you turn on auto-save, which is off by default. aftererg never rewrites rows already in your Logbook.
Why isn’t my latest row showing?
Local captures appear immediately. Logbook workouts arrive when the Concept2 sync is available. Reopen the app or pull to refresh, then confirm the row is visible in your Concept2 Logbook.
Connecting to a PM5
Turn on Bluetooth, wake the PM5 and open Row now. Choose the monitor from the connection screen. A nearby PM5 can then provide live pace, rate, interval, heart-rate and drive-shape data where available.
Programmed workouts
Build a workout from distance, time or calorie pieces, or describe its shape in the workout field. Compatible programmes can be sent to the PM5; richer structures run with guidance in aftererg.
Advanced: heart rate on a second device (Experimental)
Apple Watch talks to its paired iPhone, not directly to an iPad. Repeat includes an experimental route that lets the iPhone appear to the PM5 as a heart-rate belt while the iPad captures the row.
- On the paired iPhone, open Last Workout and tap the broadcast icon.
- Start Broadcast heart rate (Experimental) on the iPhone.
- Start the aftererg Watch app on Apple Watch.
- On the PM5, open heart-rate pairing and choose aftererg HR.
- On the iPad, open Row now or the programmed row and connect to the PM5 as usual.
Keep capture on the iPad while the iPhone broadcasts. This device-only route remains experimental; if pairing drops, stop the broadcast, start it again and reconnect aftererg HR from the PM5.
Purchases and Restore
Purchases are handled by Apple. Open Account in aftererg and choose Restore Purchases if an active Repeat, Refine or lifetime purchase is not visible. Use the same Apple Account that made the purchase.
Is my data private?
Yes. aftererg reads Logbook history with your permission and only writes a confirmed capture when auto-save is on. Your analysis stays on your device, and share cards are created only when you choose to make them. We do not sell your data or use your workouts for advertising. We never store your data externally - but if you want to change devices and have a logbook, syncing the logbook to another installation will restore your history. Exporting libraries means your programmed rows can be moved between devices too. See the Privacy Policy for full detail.
Disconnecting or removing your data
You can disconnect your Logbook within the app at any time. This removes saved tokens and clears locally cached downloaded workout data. Email us with any account or privacy question.
Something went wrong
Sorry about that. Email us with your device model, iOS version and app version, plus what you were doing when it happened. Crash diagnostics help us fix issues faster.